Privacy Policy

Privacy Policy & SMS Terms and Conditions

Effective Date: September 26, 2026

Barrett’s Landscape & Construction (“Barrett’s,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy and SMS Terms and Conditions explain how Barrett’s collects, uses, protects, and discloses information obtained through our website, customer communications, service inquiries, proposals, contracts, email communications, and SMS/text messaging services.

By using our website or voluntarily providing information to Barrett’s, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Name
  • Company, organization, HOA, or property name
  • Property or service address
  • Mailing address
  • Email address
  • Telephone number
  • Mobile telephone number
  • Property management affiliation
  • Information concerning properties for which services are requested
  • Information submitted through website contact forms
  • Requests for proposals, estimates, inspections, or services
  • Customer service inquiries
  • Billing and account information
  • Communications between you and Barrett’s, including email and SMS/text messages
  • Information reasonably necessary to provide landscape maintenance, irrigation, enhancement, construction, ice and snow, or other services

We may also automatically collect certain technical information when you visit our website, including information such as:

  • Browser type
  • Device type
  • IP address
  • Referring website
  • Pages viewed
  • Website interactions
  • General website usage information

2. How We Use Your Information

Barrett’s may use information we collect to:

  • Respond to inquiries and requests for information
  • Schedule appointments or site visits
  • Prepare proposals, estimates, and service agreements
  • Provide contracted services
  • Communicate regarding landscape maintenance activities
  • Communicate regarding irrigation conditions, repairs, or water-management issues
  • Provide property-condition notifications
  • Communicate regarding landscape enhancements or improvement opportunities
  • Provide ice and snow service notifications
  • Provide weather-related operational communications
  • Coordinate access to properties
  • Communicate regarding account, invoice, or payment matters
  • Respond to customer-service requests
  • Follow up regarding proposals or requested services
  • Maintain customer and property records
  • Send service reminders and scheduling notifications
  • Send marketing or promotional communications when appropriate consent has been provided
  • Improve our website, customer service, operations, and services
  • Maintain records necessary for contractual, accounting, insurance, safety, tax, and legal purposes
  • Detect or prevent fraud, abuse, security incidents, or misuse of our systems
  • Protect Barrett’s, our customers, employees, property, and legal rights

3. How We Share Information

Barrett’s does not sell your personal information for monetary compensation.

We may share information with trusted companies or service providers when reasonably necessary to operate our business or provide services to our customers.

These may include:

  • Customer relationship management providers
  • Business management software providers
  • Website hosting providers
  • Information technology providers
  • Payment processors
  • Accounting service providers
  • Email service providers
  • SMS/text messaging service providers
  • Insurance providers
  • Professional advisers
  • Contractors or subcontractors assisting with authorized services

Such providers may receive information only as reasonably necessary to perform services for Barrett’s or fulfill legitimate business purposes.

We may also disclose information when reasonably necessary to:

  • Comply with applicable laws or regulations
  • Respond to lawful governmental requests
  • Respond to subpoenas, court orders, or legal processes
  • Enforce contractual rights
  • Protect the safety or security of customers, employees, or others
  • Protect Barrett’s property, operations, or legal rights

SMS/Text Messaging Privacy

4. Protection of Mobile Information

Barrett’s treats mobile telephone numbers and SMS consent information as confidential customer information.

No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes.

Information may be shared with service providers or subcontractors that support Barrett’s communications and customer-service activities, including SMS messaging providers, solely as necessary to provide those services on Barrett’s behalf.

Text messaging originator opt-in data and consent information will not be shared with third parties for their own marketing or promotional purposes.

Barrett’s will not sell, rent, or transfer your SMS consent to another business so that business may independently market its products or services to you.

SMS Terms and Conditions

5. Separate Types of SMS Consent

Barrett’s distinguishes between:

  1. Operational and Customer-Service SMS Communications, and
  2. Marketing and Promotional SMS Communications.

Consent to one category does not automatically constitute consent to the other category.

Where applicable, Barrett’s maintains these consent preferences separately.

6. Operational and Customer-Service SMS Communications

When you affirmatively opt in to receive operational or customer-service text messages from Barrett’s, you may receive messages regarding matters such as:

  • Your inquiry to Barrett’s
  • Site visits
  • Estimates or proposals you requested
  • Scheduling
  • Service dates
  • Crew or service notifications
  • Property conditions
  • Landscape maintenance activities
  • Irrigation system conditions
  • Irrigation repairs
  • Water-management issues
  • Access to a property
  • Enhancement projects
  • Weather-related service changes
  • Ice and snow operations
  • Account information
  • Billing-related communications
  • Customer-service matters
  • Other communications reasonably related to services you requested or receive from Barrett’s

Providing your telephone number alone does not automatically enroll you in promotional text messaging.

7. Marketing and Promotional SMS Communications

If you separately and affirmatively opt in to receive marketing or promotional SMS communications from Barrett’s, you may receive text messages regarding:

  • Landscape enhancement opportunities
  • Seasonal color programs
  • Irrigation services
  • Water-management services
  • Landscape improvement programs
  • Tree or shrub services
  • Seasonal services
  • Ice and snow service enrollment
  • New or expanded service offerings
  • Special offers
  • Customer programs
  • Other landscape-related products or service opportunities

Consent to receive marketing or promotional SMS messages is not a condition of purchasing goods or services from Barrett’s Landscape & Construction.

Choosing not to receive promotional text messages will not prevent you from requesting or purchasing services from Barrett’s.

8. SMS Opt-In

Where SMS consent is required, Barrett’s will request affirmative consent through an appropriate opt-in process.

This may include an unchecked checkbox on a website form, an electronic enrollment process, written consent, or another appropriate method.

SMS consent applies only to the type of communications disclosed when you provided your consent.

Website SMS consent boxes are not pre-selected on your behalf.

9. Message Frequency

Message frequency varies.

The number of messages you receive will depend upon:

  • Your relationship with Barrett’s
  • The services you receive
  • Your requests or inquiries
  • The type of SMS program in which you enrolled
  • Service activity
  • Property conditions
  • Weather events
  • Seasonal service activity

Barrett’s does not guarantee any particular number or frequency of messages.

10. Message and Data Rates

Message and data rates may apply.

Charges imposed by your wireless carrier are your responsibility and depend upon your individual wireless service plan.

Barrett’s does not charge a separate fee for receiving SMS/text messages from us.

11. How to Opt Out of SMS Messages

You may revoke your consent to receive SMS messages at any time.

To opt out, reply STOP to an applicable Barrett’s text message.

You may also communicate another reasonable request clearly indicating that you no longer wish to receive text messages.

After an opt-out request is received, Barrett’s may send a final confirmation message acknowledging that the opt-out request has been processed.

Marketing messages will cease following an applicable marketing opt-out request.

If you receive both operational and marketing communications, opting out may affect SMS communications from the applicable messaging program.

Where appropriate, you may contact Barrett’s directly if you wish to clarify which types of messages you no longer wish to receive.

12. Help With SMS Messages

For assistance regarding Barrett’s text messaging, reply HELP to an applicable message.

You may also contact us at:

Barrett’s Landscape & Construction

Phone: 253-292-0431

Email: info@barrettslandscape.com

13. Re-Enrolling in SMS Communications

If you previously opted out of SMS communications and later wish to receive messages again, you may provide new consent through an available Barrett’s opt-in process.

Previous consent may not automatically be reinstated after an opt-out.

14. Wireless Carrier and Delivery Disclaimer

Wireless carriers are not responsible for delayed or undelivered messages.

SMS delivery may depend upon:

  • Your wireless carrier
  • Cellular network availability
  • Your mobile device
  • Your wireless service plan
  • Other circumstances outside Barrett’s control

Barrett’s cannot guarantee delivery of every text message.

Email and Electronic Communications

15. Email Communications

Barrett’s may use your email address to communicate regarding:

  • Service activity
  • Proposals
  • Estimates
  • Scheduling
  • Billing
  • Property conditions
  • Account information
  • Customer-service matters
  • Requested information
  • Marketing or service opportunities when permitted

When an unsubscribe mechanism is provided in a promotional email, you may use it to discontinue those promotional communications.

Certain transactional, contractual, billing, safety, or customer-service emails may continue when reasonably necessary to administer an existing business relationship.

Website Information

16. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Operate website features
  • Understand website traffic
  • Analyze website usage
  • Improve user experience
  • Measure website effectiveness
  • Improve our communications and services

Your browser may allow you to block, restrict, or delete cookies.

Disabling cookies may affect the operation of certain website functions.

Third-party website or technology providers may also collect information in accordance with their own privacy policies.

17. Third-Party Websites and Services

Our website may contain links to third-party websites or services.

Barrett’s does not control and is not responsible for the privacy, security, content, or information practices of independently operated third-party websites.

We encourage you to review the privacy policies of third-party websites before providing them with personal information.

Information Security and Retention

18. Data Security

Barrett’s uses reasonable administrative, organizational, and technical measures intended to protect personal information from:

  • Unauthorized access
  • Unauthorized disclosure
  • Misuse
  • Alteration
  • Loss
  • Destruction

However, no website, database, electronic communication system, wireless network, or internet transmission can be guaranteed to be completely secure.

Accordingly, Barrett’s cannot guarantee the absolute security of information transmitted electronically.

19. Data Retention

Barrett’s retains personal information for as long as reasonably necessary for the purposes for which it was collected and to satisfy legitimate business, contractual, accounting, insurance, legal, tax, safety, and regulatory requirements.

Depending upon the information involved, this may include records associated with:

  • Customers
  • Properties
  • Proposals
  • Contracts
  • Services performed
  • Billing
  • Payments
  • Warranty matters
  • Insurance matters
  • Customer communications
  • SMS consent
  • SMS opt-out requests
  • Legal obligations

Retention periods may vary depending upon the nature and purpose of the information.

Your Privacy Choices

20. Your Choices

You may contact Barrett’s to:

  • Ask questions regarding information you have provided to us
  • Request correction of inaccurate contact information
  • Request removal from promotional email communications
  • Opt out of SMS communications
  • Change your SMS communication preferences
  • Ask questions regarding our privacy practices
  • Ask questions regarding this Privacy Policy or SMS Terms and Conditions

Certain information may continue to be retained where reasonably necessary for:

  • Existing contracts
  • Customer accounts
  • Accounting requirements
  • Insurance requirements
  • Legal obligations
  • Safety records
  • Dispute resolution
  • Protection of legal rights

21. Children’s Privacy

Barrett’s provides commercial landscape and property-related services.

Our website is not directed toward children under 13 years of age, and Barrett’s does not knowingly solicit personal information from children under 13 through its website.

If we become aware that personal information from a child under 13 has been collected inappropriately, we will take reasonable steps to address the matter.

Policy Updates

22. Changes to This Privacy Policy

Barrett’s Landscape & Construction may modify this Privacy Policy and SMS Terms and Conditions periodically to reflect changes in:

  • Our services
  • Our business practices
  • Technology
  • Communication methods
  • Legal or regulatory requirements

When revisions are made, the updated policy will be posted on our website and the Effective Date shown at the top of this page will be updated.

We encourage users to review this policy periodically.

Contact Barrett’s Landscape & Construction

23. Contact Information

Questions regarding this Privacy Policy, personal information, or Barrett’s SMS/text messaging practices may be directed to:

Barrett’s Landscape & Construction

Mailing Address: PO Box 39760, Lakewood, WA 98496

Phone: 253-292-0431

Email: info@barrettslandscape.com

Website: www.barrettslandscape.com

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